Magiq Instances

What are Instances?

Magiq provides all its services via "Cloud Computing" services. Currently we use Amazon's EC2 services to do this.

Amazon's EC2 service (and other Cloud computing companies) provide computing power in the same way utilities provide you water and power at home or the office. You don't need to worry about where your electricity, water or gas come from or how they are produced - you just use the product and pay for what you use.

In the computing environment the same is true - but to ensure security and privacy the service provider provides you a "virtual computer" which operates and behaves just the same as a PC or Mac, but is dynamically created as part of a larger data centre when it is needed (people often call this "on-demand" or "utility" computing).

Magiq uses these virtual computers to operate your account, and undertake  all the work you assign to your gnomes. These virtual computers are also called "instances".  Because they are typically a clone of a standard system - so each Magiq Account is running in its own instance, which is a clone of a standard Magiq system.

This approach makes the systems very secure, simple to manage and affordable.

Where is my Instance located?

When you open your account you tell us whether you want your instance to be located in America or the European Union (EEC/EU).

We will create your instance in the location you choose.

You should normally choose to locate your instance where your business is - as it will be holding some personal customer data (email addresses etc.) and the  European privacy and US safe harbor laws normally require this.

You should check with your customer data management people or some other competent authority if you are not sure what to do.

It might help if you read our terms and conditions.